Workshops, seminars and conferences

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Dissemination of latest theories and research, the exchange of ideas, instruction and capacity building are vital for the industry to evolve. ITC-A is often called upon to present the latest thinking and trends on tourism at conferences, seminars, and workshops. The consultancy has developed and delivered courses for major clients, for instance the Tourism Policy and Strategy Course for UNWTO, which has been held regularly at head office in Madrid for member countries’ tourism officials since 1997.

Workshops are organised during all ITC-A’s development projects to elicit views and garner information from local stakeholders and to encourage their buy-in for the recommendations of the project. Generally, once the project has been officially approved, seminars are arranged with officials responsible for implementing the recommendations.

  • 2000 – ongoing, Toulouse, France: Annual set of lectures to the Toulouse University tourism masters degree. (University of Toulose)
  • 2012, the Azores, Portugal: International Summit of Tourism Observatories; ITC-A provided a moderator at the session: ‘The International Experiences: Methodologies and Objectives of Tourism Observatories – The Regions of the World’ (Azores Tourism Observatory)
  • 2011, Reunion Island:  ITC-A participated in an international roundtable on the Reunion Island’s Tourism Strategy, made a presentation showing international comparisons and contributed to the final conclusions of the roundtable
  • 2011, the Azores, Portugal: ITC-A was a member of the advisory panel, contributed to the report and conclusions that were presented to the government, and presented on issues concerning the spatial development of tourism (Acting for Life and Azores Tourism Observatory)
  • 2010, Beirut, Lebanon: Workshop on Facilitation of Frontier Formalities and Travel and Tourism Services; ITC-A provided a 5-day workshop to introduce tourism and the concepts of tourism facilitation at borders to managers of the Lebanese Customs, General Security, the Tourist Police as well as the Private Sector
  • 2010, St Louis, Senegal: Workshop on Tourism and Poverty Alleviation;  ITC-A conducted a 4-day seminar with public and private sector stakeholders in Senegal to explore strategies to include the participation of the poor in the tourism sector (UNWTO)
  • 2009, Arba Minch, Ethiopia: One week workshop with stakeholder of the Arba Minch area and SNV (Dutch Technical Assistance) advisors on Destination Management and Poverty Alleviation )SNV, UNWTO)
  • 2009, Phnom Penh.Cambodia: ITC-A provided one of the three main speakers at a 3-day workshop on tourism and poverty alleviation strategies with central and provincial staff from the Royal Cambodian Ministry of Tourism under the auspices of the Minister of Tourism (Acting for Life, French Embassy in Cambodia)
  • 2008, Bečići, Montenegro: One week workshop with SNV (Dutch Technical Assistance) advisors on the role of tourism in rural development and poverty alleviation in the Balkans; ITC-A led the workshop (UNWTO, SNV)
  • 2008, Madrid, Spain: Seminar on Tourism Policy and Strategy – ITC-A led a 5-day workshop to review current thinking on tourism issues with official of National Tourism Organisations members of UNWTO (UNWTO
  • 2008,Amman, Jordan: ITC-A led a 2 week workshop on Tourism Development Strategy and Policy for tourism officials from Palestine, Iraq and Jordan (UNWTO)
  • 2007, Mount Lavinia, Sri Lanka: ITC-A led a one week workshop on drafting project proposals for funding by international organisations: including formulation of the Logical Framework, Problem and Objective Tree analysis and Strategy Formulation (Sri Lanka Ministry of Tourism, UNDP)
  • 2007, Algiers, Algeria: ITC-A participated in a seminar on Tourism Marketing Planning and Evaluation of Promotional Activities: Regional seminar on marketing (UNWTO)
  • 2006, Bangkok, Thailand: ITC-A made a presentation on ‘Sustainable tourism indicators for SMEs and post tsunami reconstruction’ at the conference  International Conference On Tourism And Poverty Reduction Acting for Life, United Nations ESCAP)
  • 2006, Madrid, Spain: ITC-A provided a speaker at the the seminar on Global Issues in Local Government –  Tourism Policy Approaches, presenting the latest UNWTO thinking on global changes that impact on local governance over a 5 day period with officials from UNWTO member countries and from officials from other organisations in the UN system (UNWTO)
  • 2005, Tripoli, Libya: ITC-A led a 10 day workshop on tourism strategy and policy for delegates of Libyan Central Government and Provincial Governments (UNWTO)
  • 2004, Kuwait City, Kuwait: ITC-A led a two-week workshop on tourism strategy and policy for delegates of GCC countries focusing on the Kuwait Tourism Development Plan (UNWTO, Government of Kuwait)
  • 2003, Addis Ababa, Ethiopia: ITC-A shared the lead on a one-week workshop on tourism strategy and policy for delegates in East and Central Africa for UNWTO programme on the development of tourism in sub-Saharan Africa (UNWTO)
  • 2003, 2002, 2001 (September and May), 2000, 1999 (October and June), 1998 (September and May, 1997, Madrid, Spain: ITC-A developed and  led several 5-day seminars over the years on Tourism Policy and Strategy to review current thinking on tourism issues with official of National Tourism Organisations members of UNWTO (UNWTO)
  • 2003, Pretoria, South Africa: ITC-A shared the lead on a one-week workshop on tourism strategy and policy for delegates in the Southern Africa region as part of the UNWTO programme on the development of tourism in sub-Saharan Africa (UNWTO)
  • 2003, Cayenne, French Guiana: ITC-A provided a speaker at the tourism sector’s development conference and presentations were made on sustainable tourism indicators and on tourism human resources development (French Guiana)
  • 2001, Novgorod, Russia: ITC-A made a presentation at International Conference on Tourism, Globalisation and Local Development (funded by the EU TACIS Programme and the Canadian International Development Agency)
  • 2001, Tirana, Albania: ITC-A led a 5-day seminar on tourism strategy and policy with officials of the Ministry of Tourism (UNWTO)
  • 2000, Comoros Island: ITC-A led a 3-day seminar on Protecting and Managing tourism sites with stakeholders from the region (EU Commission for the Indian Ocean)
  • 2000, Madagascar: ITC-A ked a 3-day seminar on on Developing and Marketing an Ecotourism Project with stakeholders from the region (EU Commission for the Indian Ocean)
  • 1999, Beirut, Lebanon: ITC-A led a 10-day seminar with officials of the Ministry of Tourism (UNWTO)
  • 1999, Kuala Lumpur, Malaysia: ITC-A presented a 5-day module at theLegacy  Institute on Tourism Principles and Practice in the framework of the Bournemouth University MA in Tourism Management (Bournemouth University)
  • 1999, Beirut, Lebanon: ITC-A shared the lead on a 5-day workshop to introduce tourism and the concepts of tourism facilitation at borders to managers of the Lebanese Customs, General Security, the Tourist Police as well as the Private Sector (UNWTO, UNDP)
  • 1999, Masurian Lake District, Poland: ITC-A presented a half-day seminar on Regional Tourism Development Strategies; two presentations: 1) ‘Paradigm Shifts and the Competitiveness of Tourism Destination’ 2) The role of UNWTO in developing human resources. Meetings were held during the week with local tourism development agency to discuss development options for the area (UNWTO – funded by the Polish State Sports and Tourism Authority and the European Commission)
  • 1998, Tripoli, Libya: ITC-A shared the lead on a seminar on ‘Educating the Educators and Quality in Tourism Education – TEDQUAL’ to educators and managers of the national tourism organisation (UNWTO)
  • 1998, Port Louis, Mauritius: ITC-A presented a paper at the conference: ‘An Overview of Human Resources Strategy for the Tourism Sector’ (July 2nd; interviews on television (MBC – Mauritian Broadcasting Corporation); interviews on the radio and in the press (Le Mauricien and L’Express) (Government of Mauriius, UNWTO)
  • 1998, San Juan, Puerto Rico: ITC-A shared the lead on a seminar on ‘Educating the Educators and Quality in Tourism Education – TEDQUAL’ to educators and human resources managers of national tourism organisations from Puerto Rico, Peru, Costa Rica and Mexico (UNWTO)
  • 1998, Marseilles, France: ITC-A provided a lecturer on Financial Management for Tourism Enterprises for the University of Peace (University of Tourism and Culture for Peace – Funded by UNESCO)
  • 1997,  Bucharest, Romania: ITC-A led a one-week programme on Tour Management and Tour Leadership for Romanian tourism stakeholders (British Council Know-how Fund)
  • 1998, Tehran, Iran: ITC-A led a one-week intensive course on tour operation and tour management for managers in the Iranian tourist industry (Mostazafan & Janbazan Foundation INSTROCT)
Conference at the Regional Council, Reunion Island
Workshop at St Louis, Senegal
Course in Tripoli, Libya
Seminar in Kuwait City
Training course for customs and police officers in Beirut, Lebanon

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